my pc is Windows Vista. i am using AVG Anti-Virus Free Edition 2011 as my protection and it detected a threat called Trojan horse Dropper.Generic3.LGQ i can't move it to vault saying its unsuccessful and that the object does not exist or is inaccessible, nor can i heal files. can anyone please help me with this. thank you very much.|||This will get it
restart your computer
tap the F8 key until it asks about safe mode
go into safe mode with networking
be patient, its slow
download rkill, this is an app that will get rid of the trojan that usually blocks your antivirus. its free, its safe
http://www.bleepingcomputer.com/download鈥?/a>
Run rkill
download malwarebytes, its free, its safe
http://www.majorgeeks.com/Malwarebytes_A鈥?/a>
install, update, let it run a full scan
save the log
look at the log
see if it has infections and see if they were removed
run a full scan with your antivirus
let it delete all it finds
or use this online scanner. its free, its safe. download the packet and run it
http://www.eset.com/online-scanner
restart
this should get it
hope this helps
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